Question 1

What is DineOpen?

Accepted Answer

DineOpen is an AI-powered restaurant management system with voice & chat AI agent for order taking, complete POS system, inventory management, supply chain management, table management, and hotel PMS. It's designed to help restaurants streamline operations and increase efficiency with AI technology.

Question 2

What is AI Agent for Restaurant?

Accepted Answer

DineOpen's AI Agent is an intelligent voice and chat assistant that takes orders via voice commands, answers customer questions, manages tables, and handles restaurant operations through natural conversation. It supports voice order taking, smart table management, and instant answers to restaurant queries.

Question 3

How does voice order taking work in DineOpen?

Accepted Answer

DineOpen's AI Agent uses advanced speech recognition and AI to understand voice commands for order taking. Simply speak your order, and the AI agent processes it, matches items to your menu, and adds them to the cart automatically. It supports Indian accents and works in real-time.

Question 4

How much does DineOpen cost?

Accepted Answer

DineOpen offers flexible pricing starting at ₹999 per month for the Starter plan, perfect for small cafes. We also offer Pro and Enterprise plans with more features. All plans include a 1-month free trial with no credit card required.

Question 5

Does DineOpen support multiple restaurants?

Accepted Answer

Yes, DineOpen supports multi-restaurant management, allowing you to manage multiple locations from a single dashboard. This is perfect for restaurant chains or franchise owners.

Question 6

Can I use DineOpen on mobile devices?

Accepted Answer

Yes, DineOpen is fully responsive and works seamlessly on phones, tablets, and computers. You can manage your restaurant operations from anywhere with an internet connection.

Question 7

What payment methods does DineOpen accept?

Accepted Answer

DineOpen integrates with multiple payment gateways including Razorpay, supporting cash, card, UPI, and digital wallet payments. We don't charge any transaction fees.

Question 8

Is there a free trial available?

Accepted Answer

Yes, we offer a 1-month free trial for all new users. No credit card required. You can explore all features during the trial period.

Question 9

What is the best restaurant POS system in India?

Accepted Answer

DineOpen is the best AI-powered restaurant POS system in India, starting at ₹999/month with zero transaction fees. Unlike competitors like Petpooja (₹1,999/month + 1.5-2% fees) or POSist (₹1,799/month + 1.5% fees), DineOpen offers AI features, unlimited multi-restaurant support, and saves restaurants ₹53,000-₹60,000+ per year.

Question 10

Which restaurant POS system has no transaction fees?

Accepted Answer

DineOpen is the only major restaurant POS system in India with zero transaction fees. Competitors like Petpooja, POSist, Gofrugal, Razorpay POS, and Zomato Base all charge 1.5-2.6% transaction fees, which can cost restaurants ₹40,000-₹60,000+ per year.

Question 11

What is the cheapest restaurant management software in India?

Accepted Answer

DineOpen is the most cost-effective restaurant management software in India at ₹999/month. Combined with zero transaction fees, it costs ₹11,988 per year, compared to competitors that cost ₹50,000-₹72,000+ per year including fees.

Question 12

Which restaurant POS supports multiple locations?

Accepted Answer

DineOpen offers unlimited multi-restaurant support included in all plans. Unlike Petpooja, POSist, and Gofrugal which charge additional fees for multiple locations, DineOpen allows you to manage unlimited restaurants from a single dashboard at no extra cost.

Question 13

How much does a restaurant POS system cost in India?

Accepted Answer

Restaurant POS systems in India cost ₹999-₹2,500/month plus 1.5-2.6% transaction fees. DineOpen costs ₹999/month with zero transaction fees (total: ₹11,988/year). Petpooja costs ₹1,999/month + fees (₹67,188/year), POSist costs ₹1,799/month + fees (₹64,788/year), making DineOpen the most affordable option.

Question 14

Does DineOpen have AI features?

Accepted Answer

Yes, DineOpen is the only restaurant POS system in India with comprehensive AI features including AI-powered voice ordering, AI menu extraction from images, and intelligent order matching. Competitors like Petpooja, POSist, Zomato Base, and Swiggy do not offer AI capabilities.

Question 15

Compare DineOpen vs Petpooja vs POSist

Accepted Answer

DineOpen (₹999/month, 0% fees) vs Petpooja (₹1,999/month, 1.5-2% fees) vs POSist (₹1,799/month, 1.5% fees). DineOpen is 50% cheaper, includes AI features, unlimited multi-restaurant support, and saves ₹53,000-₹60,000+ per year compared to competitors.

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