Loyalty & Rewards Program

Turn First-Time Visitors Into
Loyal Regulars

Build customer loyalty with points, rewards, cashback & WhatsApp marketing. Included FREE with DineOpen POS - no extra fees like Reelo or Bingage.

Start Free Trial Compare with Reelo

40%

Increase in repeat visits

25%

Higher average order value

3x

Customer lifetime value

95%

WhatsApp open rate

Choose Your Loyalty Program Type

Multiple reward structures to match your restaurant's style

Points Program

Customers earn points on every order. Redeem for discounts or free items.

Example: Earn 1 point per ₹10 spent. 100 points = ₹50 off

Visit-Based Rewards

Reward customers after a set number of visits.

Example: Visit 10 times, get 11th meal free

Cashback Program

Give percentage cashback that can be used on next visit.

Example: 5% cashback on every order, use anytime

Tiered Membership

VIP tiers with increasing benefits for top customers.

Example: Silver → Gold → Platinum with better rewards

Everything You Need to Build Loyalty

Powerful features included FREE with your DineOpen subscription

WhatsApp Campaigns

Send personalized offers directly to WhatsApp. 95% open rate vs 20% for email.

Birthday Rewards

Auto-send birthday discounts. Customers feel special, you get guaranteed visits.

Referral Program

Turn customers into marketers. Reward both referrer and new customer.

Digital Loyalty Cards

No plastic cards needed. Customers access rewards via phone number.

Customer Segmentation

Target VIPs, lapsed customers, or new visitors with different offers.

Analytics Dashboard

Track redemption rates, customer lifetime value, and campaign ROI.

Compare Loyalty Program Software

See why DineOpen is the best value for restaurant loyalty

BEST VALUE

DineOpen

FREE

Included with POS

  • Points & Rewards
  • WhatsApp Marketing
  • Referrals
  • POS Integration
  • Analytics

Reelo

₹2,500+/mo

Standalone app

  • Points & Rewards
  • WhatsApp Marketing
  • Referrals
  • POS Integration
  • Analytics

Bingage

₹1,999+/mo

Standalone app

  • Points & Rewards
  • WhatsApp Marketing
  • Referrals
  • Limited POS
  • Basic Analytics

Kangaroo

$59+/mo

US-focused

  • Points & Rewards
  • Email Marketing
  • Referrals
  • API Integration
  • Analytics
See detailed Reelo comparison →

How It Works

1

Customer Orders

Customer places order via POS, QR menu, or online

2

Auto Earn Points

Points automatically added based on your rules

3

WhatsApp Notification

Customer gets instant notification of points earned

4

Easy Redemption

Redeem points on next visit with phone number

Frequently Asked Questions

Is the loyalty program really free?

Yes! Unlike Reelo (₹2,500+/mo) or Bingage, DineOpen includes loyalty & rewards FREE with all POS plans starting at ₹999/month.

Do customers need to download an app?

No app needed. Customers enroll with their phone number. They get WhatsApp notifications and can check/redeem points anytime.

Can I customize the rewards structure?

Absolutely. Set your own points-per-rupee ratio, redemption rules, expiry dates, and special offers. Full flexibility.

Does it work with online orders?

Yes! Loyalty works across dine-in, takeaway, QR orders, and third-party delivery (Zomato/Swiggy orders can be manually added).

How do customers redeem rewards?

At checkout, just enter their phone number. Available rewards show automatically. Apply with one click.

Start Building Customer Loyalty Today

Free 30-day trial. Loyalty program included. No credit card required.

Start Free Trial →