DineOpen Kitchen / KOT

Kitchen Order Ticket System
Go Paperless, Stay Organized

Digital KOTs with printing support, status tracking, special instructions handling, and cancellation management. Every order detail, right where your kitchen needs it.

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Complete KOT Management

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Digital KOT Management

Every order generates a digital KOT with table number, items, quantities, modifiers, and special instructions. No more illegible handwriting or lost paper tickets.

🖨️

KOT Printing

Print KOT tickets to thermal printers at any station. Support for multiple printer zones - send appetizers to one printer, drinks to bar, mains to hot kitchen.

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Special Instructions

Dietary needs, allergies, and custom requests appear highlighted on each KOT. Kitchen staff see them at a glance so nothing gets missed.

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Status Workflow

Track each KOT through its lifecycle: pending, in-progress, ready, completed. One-tap transitions keep the kitchen flowing without confusion.

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Cancellation with Reason

Cancel any KOT with a mandatory reason. Management can review cancellation data to identify patterns and reduce food waste.

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Individual KOT Viewing

Tap any KOT to see full order details - item list, quantities, modifiers, notes, table number, waiter name, and timestamps.

KOT Lifecycle

1

Order Entered

Waiter enters order via POS, app, or QR scan. KOT is created automatically with all item details.

2

KOT Received

Kitchen screen shows new KOT with sound alert. KOT displays table, items, modifiers, and special instructions.

3

Cooking Started

Kitchen staff taps to start. Timer begins tracking preparation time for the order.

4

Items Ready

Staff marks KOT as ready. Front of house is notified to pick up and serve the order.

5

KOT Completed

Order served and KOT moves to completed. Available in history for review and reporting.

What a Digital KOT Looks Like

KOT #1247

Table 5 | Dine-in | 7:32 PM

Waiter: Rahul

2x Butter Chicken

3x Garlic Naan

1x Dal Makhani

** Less spicy, no onion garnish **

Status: In ProgressTimer: 08:24

Pricing

KOT system included in all plans. Zero transaction fees.

Spark

$9.99/mo

₹300/mo in India

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Blaze

$89/mo

₹2,500/mo in India

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Frequently Asked Questions

Ditch Paper KOTs Today

Start using digital kitchen order tickets in minutes. No hardware required.

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