Customer CRM, loyalty rewards, WhatsApp marketing, and a branded customer app — all included in your DineOpen subscription. Zero transaction fees.
Most restaurants spend heavily on acquiring new customers through food delivery apps and ads, while ignoring the customers they already have. The truth is simple: a repeat customer spends 67% more than a new one, and retaining them costs 5x less than finding new ones.
Yet most restaurants have no system to track customers, reward loyalty, or re-engage diners who haven't visited in a while. DineOpen Loyalty changes that by giving you a complete toolkit to build lasting customer relationships.
40%
More repeat visits with loyalty programs
25%
Higher average order value from loyal customers
5x
Cheaper to retain a customer than acquire new one
95%
WhatsApp open rate vs 20% for email
Six powerful tools that work together to turn occasional visitors into loyal regulars
Complete customer database with phone, email, and address. Search, sort, and filter your entire customer list. Track order history and last visit for every customer.
Learn morePoints-based rewards program that runs automatically. Customers earn points on every order and redeem them for discounts or free items on their next visit.
Learn moreCreate and manage promotional offers, discounts, and special deals. Schedule campaigns for festivals, slow days, or seasonal menus to drive traffic.
Learn moreSend targeted campaigns directly to WhatsApp with 95% open rates. Automate birthday wishes, re-engagement messages, and new offer announcements.
Learn moreA branded customer-facing app where diners can view your menu, place orders, track loyalty points, and receive offers. Build direct relationships with your customers.
Learn moreTrack customer visit frequency, campaign performance, redemption rates, and lifetime value. Understand which promotions work and optimize your marketing spend.
Learn moreRestaurants with active loyalty programs see measurable improvements across all key metrics. A cafe with 500 monthly customers implementing a points-based loyalty program can expect to generate an additional $2,000-4,000 in monthly revenue from increased visit frequency alone.
Repeat Visit Rate
Without
15-20%
With Loyalty
35-45%
Avg. Order Value
Without
$12-15
With Loyalty
$18-22
Customer Lifetime Value
Without
$150
With Loyalty
$450+
Set up in minutes, runs automatically from day one
Customer details are captured automatically when they order through your POS, QR menu, or the Crave app. No manual data entry needed.
Define your loyalty rules: points per rupee spent, reward thresholds, and promotional offers. Takes less than 10 minutes to configure.
Send targeted campaigns to customer segments. Birthday offers, lapsed customer re-engagement, new menu announcements - all automated.
Monitor which campaigns drive visits and revenue. Refine your offers based on real data, not guesswork. Watch your repeat customer rate grow.
See why restaurants choose DineOpen over standalone loyalty apps
$9.99/mo
All features included with POS
$30+/mo
Standalone loyalty app
$299+/mo
US-focused platform
$59+/mo
Generic loyalty tool
All loyalty features included in every plan. Zero transaction fees.
$9.99/month
Rs 300/month in India
$89/month
Rs 2,500/month in India
DineOpen Loyalty works seamlessly with the rest of the DineOpen suite
Join thousands of restaurants using DineOpen to turn one-time visitors into loyal regulars. Set up your loyalty program in under 10 minutes.
Get Started FreeNo credit card required. All loyalty features included from day one.