Crave Customer App

Your Restaurant's Own Branded Customer App

Crave gives your customers a direct way to browse your menu, place orders, track loyalty points, and receive offers. Zero commission. Your brand. Your data.

Get Crave for Your Restaurant

What Your Customers Get with Crave

A complete customer experience that keeps them coming back

Digital Menu

Customers browse your full menu with photos, descriptions, prices, and dietary tags. Menu updates sync instantly from your DineOpen dashboard - change a price or add a dish, and it appears in Crave immediately.

Direct Ordering

Customers place orders for dine-in, takeaway, or delivery directly through Crave. Orders go straight to your kitchen display or POS with zero commission. No middleman, no 25-35% platform fees.

Loyalty Points Tracking

Customers see their points balance, reward progress, and available rewards right in the app. This visibility motivates repeat visits - when customers can see they're 20 points away from a free meal, they come back.

Offers & Promotions

Push promotional offers directly to your customers through the app. Active offers appear on the home screen, and customers can apply them at checkout with a single tap.

Push Notifications

Send push notifications for new offers, order updates, and personalized messages. Unlike WhatsApp or SMS, push notifications are free and reach customers even when they're not actively using the app.

Favorites & Reorder

Customers can save their favorite items and reorder past meals with one tap. This reduces friction and makes repeat ordering effortless. The easier you make it to order, the more often customers will.

Why Your Restaurant Needs Its Own App

Stop paying commissions. Start building direct customer relationships.

Own Your Customer Relationship

When customers order through Zomato or Swiggy, those platforms own the customer data and relationship. With Crave, you have direct access to every customer's contact info, order history, and preferences. They're your customers, not the platform's.

Zero Commission on Orders

Third-party delivery platforms charge 25-35% commission on every order. On a Rs 500 order, you lose Rs 125-175. With Crave, that Rs 500 goes directly to your business. Over a year, this can save tens of thousands of dollars in platform fees.

Build Brand Recognition

When customers open Crave, they see your brand, your menu, and your offers - not your competitors listed alongside you. This builds brand loyalty and keeps customers focused on your restaurant.

Integrated with Everything

Crave is not a standalone app - it's deeply integrated with DineOpen POS, your loyalty program, offers system, and WhatsApp marketing. Customer data flows seamlessly between all channels, giving you a complete picture of each customer.

Crave vs Third-Party Platforms

FeatureCraveZomato/Swiggy
Commission per orderZero25-35%
Customer data ownershipYou own it allPlatform owns it
Loyalty program built inYes, integratedNo
Push notificationsFree, unlimitedPlatform controls
Menu controlInstant updatesApproval delays
Brand visibilityYour brand onlyCompetitors listed
Monthly costIncluded with DineOpenCommission-based

Frequently Asked Questions

Explore More DineOpen Loyalty Features

Customer CRM

Manage customer data

Loyalty Rewards

Points & rewards

WhatsApp Marketing

Campaign management

Offers & Promotions

Create deals

Get Your Own Restaurant App Today

Crave is included with every DineOpen plan. Zero commission, zero extra fees. Start building direct customer relationships.

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