Points, cashback, visit-based rewards, and tiered memberships. Everything runs automatically with zero manual effort from your staff.
Start Free TrialDifferent restaurants work best with different reward structures. Mix and match to find what works for you.
Customers earn points on every order based on the amount they spend. Points accumulate and can be redeemed for discounts or free items on future visits.
Reward customers after a set number of visits. Simple and easy for customers to understand - no math or point tracking required.
Give customers a percentage back on every order as store credit. The cashback sits in their account and can be applied on any future purchase.
Create VIP tiers with increasing benefits. Customers are motivated to spend more to reach the next tier and unlock better rewards.
The psychology behind why loyalty programs work
When customers know they are accumulating points toward a reward, they choose your restaurant over competitors. Studies show loyalty members visit 35% more often than non-members.
Customers spend more per visit when they know they are earning rewards. "I'm only 20 points away from a free dessert" naturally encourages adding that extra item to the order.
Unredeemed points create a psychological switching cost. Customers with accumulated rewards are far less likely to try a competitor because they don't want to lose their progress.
Customers who get rewarded feel valued and tell others. A well-designed loyalty program becomes its own marketing engine, bringing in new customers through genuine recommendations.
Set your earning rate (points per dollar), reward thresholds, and what customers can redeem. You control everything.
Points are calculated and assigned every time a customer orders through POS, QR menu, or Crave app. Zero manual work.
Customers receive WhatsApp or SMS messages showing their points earned and how close they are to the next reward.
At their next visit, customers redeem points using just their phone number. The discount applies automatically to their bill.
Set up your loyalty rewards program in under 10 minutes. Included with every DineOpen plan starting at $9.99/month.
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