Reservations

Online Restaurant Reservation System

Accept table bookings 24/7 from your website, social media, or Google listing. Automatic time slot management, WhatsApp confirmations, walk-in handling, and customer database building.

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What the Booking Form Captures

Date selection with calendar picker
Available time slots display
Party size (guests count)
Customer name & phone number
Email address (optional)
Special requests & notes
Seating preference (indoor/outdoor)
Occasion type (birthday, anniversary)

Reservation Features

Online Booking Page

Get a custom booking page for your restaurant that you can link from your website, Google My Business listing, Instagram bio, or share directly via WhatsApp. Customers pick their preferred date, time, and party size without calling. Booking is confirmed instantly with a reference number.

Time Slot Management

Define your available booking slots with full control over opening hours, last booking time, minimum/maximum reservation duration, and buffer time between seatings. Block specific dates for private events or holidays. Set different slot configurations for weekdays and weekends.

Party Size Matching

When a customer books for 6 people, DineOpen automatically shows only tables that can seat 6 or more. For large parties, the system suggests merging adjacent tables. Prevents overbooking small tables and maximizes your seating capacity utilization.

WhatsApp Confirmations & Reminders

Booking confirmations are sent immediately via WhatsApp with date, time, and reference number. Automated reminders go out 2 hours before the reservation. Customers can cancel or modify by replying. No-show tracking identifies unreliable bookers.

Walk-In & Waitlist Management

Staff can add walk-in guests from the dashboard and assign available tables immediately. During peak hours, the waitlist feature queues customers with estimated wait times. Notifications are sent when their table is ready.

Customer Database & History

Every booking builds your customer database with contact details, visit history, and preferences. Tag VIP customers, track dietary restrictions, and note special occasions. Use this data for personalized WhatsApp marketing campaigns.

Related Features

Table Management
Floor management, status tracking, and capacity configuration.
Floor Planning
Visual floor layouts with table placement.
Billing
Table-linked billing and payment processing.
Restaurant Admin
Staff management and operational settings.

Reservation FAQ

Start Accepting Reservations Online

Set up your booking page in 5 minutes. Free 30-day trial.

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