Supplier Management

Restaurant Supplier & Vendor Management

Build a reliable supplier network with performance tracking, price comparison, payment management, and quality scoring. Know which vendors deliver on time, offer the best prices, and maintain consistent quality.

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Supplier Management Features

Supplier Database

Maintain a comprehensive supplier directory with company name, contact person, phone, email, address, GSTIN, and bank details. Tag suppliers by category (vegetables, dairy, meat, packaging, etc.) for quick filtering. Add notes about delivery schedules and special arrangements.

Performance Tracking

DineOpen automatically tracks four key metrics for each supplier: delivery reliability (on-time percentage), price consistency (price variation over time), quality score (based on returns and rejections), and order fulfillment rate. Suppliers are ranked to identify your best partners.

Price Comparison

When creating purchase orders, view the same item priced from all linked suppliers side by side. Compare not just unit price but also minimum order quantity, delivery time, and quality score. Make data-driven procurement decisions to lower food costs.

Payment Term Management

Configure payment terms per supplier: Cash on Delivery, 7-day credit, 15-day credit, 30-day credit, or custom terms. Track outstanding payments with due date alerts. View payment history and generate supplier-wise payment reports for reconciliation.

Returns & Quality Tracking

Log supplier returns with reason codes: quality issue, wrong item, damaged goods, short delivery, or expired items. Each return impacts the supplier quality score. Generate return reports for dispute resolution and track credit notes received.

Multi-Supplier Item Linking

Link multiple suppliers to the same inventory item with different prices, lead times, and minimum order quantities. The system suggests the best supplier based on your preferences (lowest price, fastest delivery, or highest quality score).

Related Features

Inventory Overview
Complete inventory management suite.
Purchase Orders
Create POs and send to suppliers.
Stock Management
Real-time stock tracking and alerts.
AI Reorder
Smart suggestions for optimal ordering.

Supplier FAQ

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