Direct online orders plus Zomato and Swiggy orders recorded on the POS - all in one set of reports. Route to kitchen, track riders, manage packaging.
Zomato, Swiggy, calls - too many tabs
Record every order on one POS, tagged by channel
Kitchen doesn't know delivery priority
Separate delivery queue with ETAs
Packaging mistakes, wrong orders
Print labels with order details
No idea which platform makes money
Revenue & commission tracking per platform
Direct orders plus Zomato/Swiggy orders entered on the POS, reported by channel.
Set prep times. Riders know exact pickup time. No waiting.
Auto-notify riders when order is ready for pickup.
Track revenue, commissions, ratings per platform.