WhatsApp Ordering

Let customers order from your restaurant on WhatsApp

Turn the world's most-used chat app into an ordering channel. Customers tap through your menu in a familiar conversation — pizzas, sides, drinks — and every order lands straight in your POS and kitchen. No app to download, no commissions.

Start free See how it works
2B+
people on WhatsApp
0
apps to download
~60s
to place an order
🍕
Tony's Pizzeria
online
Welcome to Tony's Pizzeria! 🍕 Type menu to see our menu.
Type a message…

How WhatsApp ordering works

Set it up once. Customers order the same day — from the chat app already on their phone.

1. Connect your number
Link your WhatsApp Business number to DineOpen in a few clicks — no coding.
2. Share your QR or link
Put your WhatsApp QR on tables, flyers and social — or share a click-to-chat link.
3. Customers order in chat
A guided menu handles items, sizes, toppings, quantity, address and payment.
4. Orders hit your kitchen
Each order drops into your POS and prints to the kitchen automatically — like any order.

Everything a real order needs

Not just a chat — a full ordering engine that behaves exactly like your dine-in and QR orders.

Guided menu
Categories, items, photos and prices — customers browse and add to cart inside the chat.
Sizes & toppings
Variants (Small/Medium/Large), add-ons and special instructions, all priced correctly.
Delivery or pickup
Collect a delivery address for delivery orders, or keep it simple for takeaway.
Payments your way
Send a secure payment link, or take payment at the counter / on delivery.
Auto to the kitchen
Orders print a KOT and appear on your kitchen screen the instant they're confirmed.
One place for all orders
WhatsApp, QR and dine-in orders all flow into the same POS, reports and inventory.

Why restaurants love ordering on WhatsApp

Meet customers where they already are — and keep 100% of the order.

No app friction
Nothing to install or sign up for. If they have WhatsApp, they can order — that's billions of people.
Works worldwide
Your own number, your currency, your menu — the US, UK, Europe, Middle East, India and beyond.
Commission-free
No aggregator cut on every order. Customers stay yours, and so do their phone numbers for re-marketing.

WhatsApp ordering FAQ

The quick answers restaurant owners ask most.

How do customers order on WhatsApp?

They message your restaurant's WhatsApp number (or scan your QR code / tap your link). A guided chat walks them through your menu — pick a category, choose an item, set size and toppings, add a delivery address, and confirm. No app to download.

Do I need a separate app or device?

No. Customers use the WhatsApp they already have, and every order drops straight into your existing DineOpen POS and kitchen screen — the same place your dine-in and QR orders appear. Your staff don't learn anything new.

Can customers pay through WhatsApp?

Yes. You can collect payment with a secure online payment link, or let customers pay at the counter / on delivery — you choose per restaurant.

Does it handle sizes, toppings and delivery addresses?

Yes. The chat supports item variants (e.g. Small / Medium / Large), add-ons and modifiers (extra cheese, toppings), special instructions, quantities, and a full delivery address — all captured in the conversation.

Which countries and languages does it work in?

WhatsApp ordering works anywhere WhatsApp does — the US, UK, Europe, the Middle East, India, Africa and beyond — with your own currency and menu. It uses each restaurant's own connected WhatsApp Business number.

How long does setup take?

A few minutes. Connect your WhatsApp Business number once, flip the "Enable Ordering" toggle in your dashboard, set a welcome message and payment option — done. Customers can order the same day.

Start taking orders on WhatsApp today

Connect your number, flip a toggle, and let customers order in the app they already love — commission-free.

Get started free